For any small business owner there are those few customers that will be disgruntled, upset, and angry. How you respond to the disgruntled customer is critical to maintaining your company reputation. Here are a few ideas to keep in mind when dealing with a disgruntled, angry customer:
These ideas help in most situations, but unfortunately not all of them.
Business is good and now you need to employ some help to keep the business operating efficiently. This can be an exciting time for a small business owner as it signals success and the opportunity to further increase business. So what do you need to know about hiring someone to help?
As a small business owner you need to find the right people that can help you move your business forward. Spending time developing an application, checking references, verifying education where required, and conduct interviews will help you identify the employee that is a great fit for your business.
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950 Eagles Landing Pkwy, Suite 422
Stockbridge, GA 30281